This document sets out the rules governing the use of the 789com platform. By creating an account and using our services, you confirm that you have read, understood, and agreed to all the terms described here. We recommend reading it in full before making your first deposit.
Questions about the terms? Our support team is available 24/7 in Portuguese.
Create free accountA summary of the most important points of 789com's Terms and Conditions so there are no surprises.
789com is an adults-only platform. To create an account and place bets, you must be at least 18 years old. Identity verification is mandatory, and submitted documents are validated before any withdrawal is released. Access by minors is strictly prohibited and actively monitored by the platform.
Each user may hold only one account at 789com, linked to their CPF. Creating multiple accounts to claim welcome bonuses or circumvent restrictions is a direct violation of these terms and will result in the immediate closure of all identified accounts and forfeiture of any accumulated bonus balances.
All bonuses offered by 789com have explicit rollover requirements, a defined validity period, and minimum odds per selection. No conditions are hidden: before activating any promotion, you can view the full details within the platform. Bonuses not completed within the deadline are automatically cancelled.
For security and compliance with Brazilian regulations, all withdrawals on 789com are processed exclusively to the bank account, Pix key, or payment method used in the deposit that generated the balance. Withdrawals to third-party accounts or a different payment method than the one used on deposit are not permitted.
Your 789com account is personal, non-transferable, and may not be shared with anyone else. Account access by third parties, even with your permission, may result in suspension on security grounds. 789com is not liable for losses resulting from unauthorized access caused by the user's own negligence.
789com may revise these Terms and Conditions periodically to reflect changes in Brazilian legislation, platform operations, or internal policies. Material updates will be communicated by email and in-platform notification with reasonable advance notice before taking effect.
These Terms and Conditions govern the relationship between you — the user — and 789com, the Sports Betting and online entertainment platform accessible at 789com.cash. By registering, logging in, or using any feature of 789com, you confirm that you have read, understood, and agreed to all the rules set out here, including the Privacy Policy and the Responsible Gambling, which form an integral part of this document.
Accepting these terms is a mandatory requirement for using the platform. If you disagree with any provision set out here, you must stop using the platform immediately and request account cancellation through the support channel.
789com reserves the right to update these Terms and Conditions at any time. Significant changes will be communicated via the registered email address and through an in-platform notification at least 10 days in advance. Continued use of the platform after the effective date of the new conditions constitutes automatic acceptance of the changes.
To create and maintain an active account at 789com, users must meet all of the following requirements:
Registration is personal and non-transferable. Each CPF may be associated with only one 789com account. 789com may refuse, suspend, or close any account that does not meet these requirements or that provides false information during registration, with no obligation to give prior notice in cases of clear fraud.
Multiple account creation: opening more than one account under the same CPF, IP address, device, or payment method with the intent to accumulate bonuses or circumvent restrictions is a serious violation of these terms and will result in the immediate blocking of all accounts involved, forfeiture of bonus balances, and possible referral to the relevant authorities.
789com is legally required to verify the identity of all users before releasing withdrawals. This process, known as KYC (Know Your Customer — Know Your Customer), protecting both the platform and its users against fraud and money laundering.
To complete verification, the user must submit the following within the platform:
Document review takes up to 3 business days from submission. During that period, deposits remain available but withdrawals are blocked. Once approved, all funds are released normally. 789com may request additional documents in cases requiring enhanced verification, particularly for accounts with transaction volumes above R$ 10,000.00 per month.
789com does not accept third-party accounts. The account holder must always be the same person whose name appears on the registered CPF. Deposits or withdrawals attempted on behalf of another person will result in immediate account suspension and the opening of an internal investigation.
789com accepts the following deposit methods, all in BRL (R$), with no fees charged by the platform:
The minimum deposit amount is R$ 10.00 via Pix. Other methods may have different minimum amounts displayed at the time of the transaction. The maximum deposit per transaction may be limited depending on the chosen method.
The following rules apply to withdrawals:
789com does not process payments in foreign currencies. All amounts are in BRL (R$). Any transaction received in another currency will be automatically declined.
Bets placed on 789com are final once confirmed by the user. After confirmation, a bet cannot be cancelled, modified, or refunded, except in situations covered by these terms (cancelled event, verified technical error, or void declared by 789com).
The following rules apply to betting on the platform:
789com covers the following sports and competitions: Brasileirão Série A and Série B, Copa do Brasil, Libertadores, state championships (Paulistão, Carioca, Mineiro, Gauchão), European leagues, UFC, MMA, volleyball, basketball (NBB), tennis, e-sports, Formula 1, and other categories added periodically.
789com periodically offers bonuses and promotions to new and existing users. Each offer has its own specific terms, displayed at the time of activation. The general rules that apply to all bonuses are:
Bonuses are not real money until the rollover requirement is met. Your bonus balance appears separately from your real balance in your 789com account. Only after the full rollover conditions have been met does the balance derived from the bonus become eligible for withdrawal.
The 789com VIP Program is automatic: every user with a verified account and a completed first deposit is placed at the Bronze level. Progression through Bronze, Silver, Gold, and Diamond is calculated based on total betting volume over the past 30 rolling days, across all categories available on the platform.
The benefits of each level — including weekly cashback percentages, withdrawal timeframes, and daily limits — are detailed on the VIP Program and may be updated by 789com with prior notice to affected members. The following general conditions apply:
789com believes betting is entertainment and takes an active approach to responsible gambling. The platform offers the following tools, accessible to any user from within their account:
789com prohibits use of the platform by anyone under the influence of judgment-impairing substances, in a documented state of emotional crisis, or who has self-excluded from another betting platform. Risk behavior patterns are monitored and may prompt proactive outreach from the support team.
For more details, visit the Responsible Gambling.
The following behaviors are strictly prohibited on 789com and may result in immediate suspension, permanent account closure, and notification to the relevant authorities:
789com uses automated anti-fraud systems and human review to identify suspicious behavior patterns. Accounts identified as involved in any of the above conduct will have their balance frozen during the investigation, and funds may be withheld permanently if fraud is confirmed.
789com may suspend or close any account in the following situations:
In the event of closure at the user's request, the available real-money balance will be returned to the registered payment method within 5 business days of confirmation. Unused bonus balances are cancelled with no refund. In cases of closure due to a terms violation, 789com will assess the situation individually before determining the disposition of the balance.
Users may request account closure at any time through the support channel by emailing contato@789com.cash with the subject line "Account Closure" and their registration details for identification.
789com processes users' personal data in accordance with the General Data Protection Law (Lei nº 13.709/2018 — LGPD). Data collected is used exclusively for:
No personal data is shared with third parties for commercial purposes without the user's express consent. Data may be shared with regulatory authorities and public security agencies when required by law or court order.
Users have the right to access, correct, port, request deletion of, or object to the processing of their data at any time. To exercise these rights, contact us at contato@789com.cash. For full details on how your data is handled, please read the Full Privacy Policy.
789com strives to keep the platform available 24 hours a day, but does not guarantee uninterrupted operation. The platform may be temporarily unavailable due to scheduled maintenance, infrastructure failures, third-party outages, or force majeure events. In such cases, 789com is not liable for indirect losses resulting from the unavailability.
789com is not liable for:
Sports betting and casino games involve real financial risk. Never bet more than you can afford to lose. 789com is an entertainment platform — not a guaranteed source of income.
These Terms and Conditions are governed by the laws of the Federative Republic of Brazil. 789com operates in compliance with applicable Brazilian legislation governing the sports betting and online entertainment market, including current regulations and any updates thereto.
In the event of a dispute between 789com and a user that cannot be resolved through internal support channels, both parties agree to submit to the jurisdiction of the courts of São Paulo — SP, waiving any other jurisdiction, however privileged it may be.
789com encourages the amicable resolution of all disputes. Before taking any legal action, the user must contact platform support at contato@789com.cash, describing the situation in detail. 789com commits to responding within 5 business days with a proposed resolution.
For questions about these Terms and Conditions or any aspect of using 789com, you can reach us through the following channels:
When contacting support, have your registered email on hand and, if applicable, the ticket number from any previous interaction to speed up the process.
789com will never ask for your password, authentication tokens, or full banking details through any communication channel. If you receive any suspicious message claiming to be from 789com, do not respond — report it to us immediately at contato@789com.cash.
Specific questions about particular sections of the terms. If your question isn't covered here, 789com support is available in English 24 hours a day.
Create free accountYour personal data is handled with full responsibility by 789com, in compliance with Brazil's General Data Protection Law (LGPD). To learn exactly how your data is collected, used, and protected, please refer to the full document.
Read the full Privacy PolicyResponsible gambling is not a footnote in 789com's terms — it is a core value of the platform. Self-control tools are available to every user, no red tape, directly within your account:
Set daily, weekly, or monthly deposit caps. The system blocks new deposits once the limit is reached — no exceptions, no approval needed.
Lock your account for 24 hours, 7 days, or 30 days instantly. The lock is irreversible for the chosen period — no support agent can undo it before it expires.
Request permanent account closure with a full block. A self-excluded account cannot be reopened — this decision is final and irreversible.
Jogadores Anônimos Brasil offers free and confidential support for anyone who feels that betting is affecting their life. Seeking help is always the smartest decision.
789com wants you to have fun — not lose control. Understanding the terms is the first step toward a healthy experience on the platform.
Responsible GamblingSign up in under two minutes, make your first deposit from R$ 10.00 via Pix, and get instant access to the Brasileirão, UFC, Live Casino, and much more. Everything in English, everything in BRL, everything with the clear rules you just read.
18+ only. Gamble responsibly. Betting involves financial risk.