Betting is entertainment — and good entertainment is entertainment you're in control of. 789com provides real, practical tools so every bettor can set their own limits, spot warning signs early, and access support without judgment. This isn't marketing: it's a position.
Responsible gambling isn't about betting less or stopping having fun. It's about staying in control of the experience, so that betting remains what it should be: a way to make watching the Brasileirão more exciting, cheering for your team in the Libertadores more thrilling, or following the UFC with more of an edge.
At 789com, responsible gambling means you decide how much you deposit, how long you spend on the platform, and when you need a break. The tools are right inside your account — no approvals, no red tape. You activate them, the system respects them. No exceptions.
789com also monitors usage patterns that may indicate at-risk behavior — not to penalize, but to offer support at the right moment. If our team identifies something that warrants attention, we may reach out proactively. You always have the option to decline the conversation. The goal is to care, not to control.
There is no guaranteed profit strategy. Every bet can result in the total loss of the amount wagered. Never bet money you need for bills, food, or fixed expenses.
All free, all inside your account, all effective immediately — no external forms, no manual approval.
Set a maximum cap on deposits over 24-hour, 7-day, or 30-day periods. Once the limit is reached, no new deposits are accepted — regardless of the method (Pix, boleto, card, PicPay, Mercado Pago, or TED). The system blocks automatically, with no exceptions and no support approval required.
Beyond deposit controls, you can also set a maximum betting amount per period — daily, weekly, or monthly. Once your total bets reach the chosen limit, new bets are blocked until the next period begins. It's an extra layer of protection, especially useful for those who bet live on the Brasileirão or UFC.
Set a maximum continuous session time on the 789com platform. When the time is up, an alert appears on screen. If you dismiss it, the session ends automatically. This feature is especially helpful for anyone who finds themselves losing track of time while following live bets or playing slots and Live Casino.
When you feel like you need a break — for any reason — you can lock your 789com account for 24 hours, 7 days, or 30 days. The block takes effect immediately, covers access to Sports Betting and casino games, and cannot be reversed during the chosen period. Not even support can undo it early. Once the period ends, your account returns to normal automatically.
Self-exclusion is the most definitive measure available: permanent closure of your 789com account with a block on reopening. It is not possible to create a new account using the same CPF after self-exclusion. Any available real-money balance is returned to the original payment method. This decision is irreversible and should be considered when betting is negatively impacting your life.
Inside your 789com account, you have access to a detailed history of all bets placed, deposits, withdrawals, and net spend by period. This history is a self-awareness tool: seeing the real numbers behind your behavior on the platform is the first step toward identifying patterns that deserve attention — before they become a problem.
Recognizing a problematic pattern is hard when you're in the middle of it. This list isn't here to judge — it's a mirror. If you identify with one or more items, it's a good time to use 789com's control tools or reach out for external support.
Answer the questions below honestly. There are no right or wrong answers — the goal is for you to identify how you're feeling about your own betting.
In the last 4 weeks, have you ever bet more than you planned when you started a session?
Have you ever tried to chase losses by placing more bets right after losing?
Have betting ever interfered with important financial commitments (rent, bills, groceries)?
Can you stop betting when you decide to, without feeling compelled to keep going?
Activate the control tools now from within your 789com account, or reach our support team via chat — available 24 hours in Portuguese, judgment-free.
If you feel you need outside support, the Jogadores Anônimos Brasil offers free and confidential support throughout Brazil.
All tools are available inside your 789com account. None require manual approval, none have a waiting queue. You decide, the system acts.
Log in with your email and password. If you don't have an account yet, registration takes less than two minutes — all you need is an email, CPF, and phone number to get started.
Click the profile icon (top right corner of the screen on mobile or desktop) and select "Settings". The Responsible Gaming menu is prominently displayed at the bottom of the settings page.
Select the tool you want to activate: deposit limit, betting limit, session limit, or voluntary pause. Enter the desired amount or period and confirm. The change takes effect immediately.
Permanent self-exclusion is requested through the in-platform live chat or by email (contato@789com.cash) with the subject line "Permanent Self-Exclusion". The process is completed within 24 hours with full confidentiality.
Chasing losses is one of the most common and dangerous patterns in gambling behavior. The reasoning seems logical — "if I bet more, I can win back what I lost" — but in practice it almost always leads to even greater losses.
Every bet on 789com is independent of the ones before it. The outcome of a Flamengo match has no connection to what happened in your previous bet. If you catch yourself trying to chase losses, that's a clear sign it's time to activate your voluntary break.
This isn't a contract clause — it's a choice that has guided how 789com operates from day one.
789com is exclusively for users aged 18 and over. Identity verification (KYC) is mandatory before the first withdrawal and includes a document showing date of birth plus a confirmation selfie. There is no access to betting without age verification — this barrier is technical, not just declaratory.
789com's automated systems monitor behavioral patterns that may indicate problem gambling — such as sharp increases in bet amounts after consecutive losses, very long sessions, or repeated attempts to chase losses. When flagged, the support team may proactively reach out to offer assistance.
789com's support team is available 24 hours a day, 7 days a week. For responsible gambling conversations, all interactions are handled with complete confidentiality and zero judgment. Activating control tools or requesting self-exclusion never results in penalties, loss of benefits, or any kind of embarrassment.
When you activate a voluntary break or reduce a limit, 789com has no mechanism to reverse it during the period — not support, not the internal team. This is a design choice, not a technical limitation. Your decision to protect yourself deserves to be respected, even if you change your mind 10 minutes later.
789com never promises guaranteed profits, foolproof strategies, or presents betting as a source of income. All marketing communications from the platform include financial risk warnings and age restriction notices. We believe a bettor who is well informed about the risks is healthier than one excited by false promises.
If you have joined self-exclusion programs on other betting platforms in Brazil and want 789com to block your access as well, please contact support. 789com honors exclusion requests originating from third-party self-exclusion programs and processes them with the same priority as an internal self-exclusion.
789com is strictly prohibited for anyone under 18. This restriction is not a formality — it is enforced technically through mandatory identity verification before any withdrawal and actively monitored by the platform's systems.
If you share devices with minors in your household, consider the following steps to prevent unauthorized access:
If you have teenage children at home, an open conversation about online betting is more effective than any technical block. A few points that can help guide that talk:
Teenagers often don't realize that amounts on online platforms are real money, not game points.
Sports Betting and online casino are probability-based — no strategy guarantees consistent profit.
Talk to adults about responsible gambling tools — it helps show that even those who can bet need self-control.
Common questions about 789com's responsible gambling tools and policies. Support is available 24/7 in Portuguese for any questions not covered here.
Create a free account789com can provide in-platform control tools, but recognizes that some situations call for specialized professional support. If you feel that betting is affecting your financial health, your relationships, or your quality of life, seeking help is the smartest decision you can make — and there's absolutely nothing shameful about it.
A free, confidential support program based on mutual aid groups for people struggling with gambling-related issues. Active across all of Brazil, with both in-person and online meetings. No data is shared with 789com.
If financial problems related to betting are causing intense emotional distress, CVV offers free and confidential emotional support 24 hours a day by phone at 188 or through the official website cvv.org.br.
Brazil's Central Bank offers free financial literacy resources. If betting has led to debt or strained your budget, getting your finances in order with professional guidance is the next step after stabilizing your gambling behavior.
Our team is available 24/7 in English via in-platform chat or email (contato@789com.cash). For responsible gambling matters, support is prioritized and handled with complete confidentiality — no judgment, no red tape.
Recognizing that we need help is harder than ignoring the problem. 789com respects those who make that choice and does everything it can to make the process easier.
789com Support
Contato@789com.cash
This Responsible Gaming page is part of the set of documents governing the use of 789com. To understand the full rules on registration, betting, bonuses, and conduct, please also read the documents below.
Sign up in under two minutes, deposit via Pix from R$ 10.00, and access all responsible gaming tools free of charge within your account. Brasileirão, Libertadores, UFC, Live Casino — with you in control at all times.
For ages 18 and over only. Betting involves financial risk. Gamble responsibly.